Run your NDIS operations
from one platform.
with clarity.
with control.
ProvidersPro brings participant management, branches and teams, role-based access, budgets, claims, documents, registers and compliance together in one clear system built for growing disability service providers.
Tailored proposals based on your branches, teams, users and participant volumes.
Active NDIS providers
Users across branches
Avg. time saved per month
Built for the way NDIS providers actually work
ProvidersPro brings participant management, branches and teams, role-based access, budgets, claims, documents, registers and compliance together in one connected system built for growing disability service providers.
From intake to service delivery, from finance to follow-up, ProvidersPro helps your organisation work with more clarity, better control and less admin.
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Bring participants, teams and operations into one place -
Keep budgets, claims and documents easier to manage
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Support stronger visibility across branches
Tailored proposals based on your branches, teams, users and participant volumes.
Features for NDIS Providers
Explore the tools that help NDIS providers run day-to-day operations with more clarity, control and less admin.
Participant CRM
Keep participant profiles, goals, contacts, case notes, files and service history together so every team member works from a current source of truth.
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Goals and outcomes
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Communication history
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Files and case notes
Branches & Teams
Structure your organisation the way it actually operates, from company level to branch, outlet and team, so head office gets visibility and local teams keep clarity.
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Company to branch hierarchy
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Team assignment
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Location-based reporting
Role Management
Configure access for Super Admin, Admin, General Manager, Support Coordinator, Service Coordinator, Plan Manager, Team Leader, HR, therapists, support workers, and much more…
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Granular permissions
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Branch-based visibility
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Restricted portals
Service Delivery
Capture scheduled supports, attendance, service notes and linked documents without losing context between participant, staff member and service.
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Service logs
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Linked evidence
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Clearer follow-up
Budgets & Claims
Track plan budgets, utilisation, support items and claim workflows with visibility before issues turn into missed revenue, overspend or manual rework.
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Budget monitoring
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Support item tracking
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Claim workflows
Finance & Invoicing
Generate invoices, exports and finance-ready records from the services your team has already delivered. Create custom invoices and send via email or sms.
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Invoicing workflows
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Reconciliation visibility
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Cleaner finance handover
Doc. Generation & Signing
Generate service agreements, consent forms, risk documents, reports and staff paperwork from reusable templates, then send them for signature.
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Template library
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Merge fields
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E-sign workflows
Communications & Tasks
Keep updates, internal notes, reminders and support tickets in the same system as the work itself. Speak with the support team using the chat option.
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Team communication
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Task tracking
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Activity log
Registers & Full Index
Keep incidents, complaints, risks, feedback, training, assets and other operational registers in one searchable place.
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Central registers
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Searchable records
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Export-ready data
Compliance Workspace
Track actions, policies, evidence and overdue items from a dedicated compliance view built for follow-through.
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Action tracking
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Evidence collection
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Audit preparation
HR & Staff Records
Manage onboarding, qualifications, worker screening, contracts, reviews, recruitment records and expiry dates from one staff record.
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Expiries and alerts
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Staff file history
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Onboarding workflows
Incidents & Complaints
Log what happened, assign responsibility, capture follow-up actions and automate reminders, keep the full record trail attached to the right case.
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Structured workflows
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Escalation visibility
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Linked evidence
Reports & Dashboards
See what is happening across participants, branches, teams, budgets and delivery performance without chasing manually.
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Live dashboards
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Branch reporting
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Exportable reports
Training LMS
Help teams adopt faster with guided learning, process pages, templates and searchable how-to content.
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Onboarding support
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SOP library
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Team training
Mobile Application (iOS & Andriod)
Keep your team connected in the field with quick access to rosters, clock in and out, shift notes, participant updates, budgets, messages and notifications.
Built for mobile teams who need to stay on top of service delivery without going back to the office.
Everything your team needs on the go
ProvidersPro’s mobile experience helps staff stay organised, record work as it happens and keep service information up to date across shifts, participants and teams.
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View rosters and upcoming shifts
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Clock in and clock out from the field
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Add shift notes and service updates
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Check participant information and key details
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Track budgets, claims and service activity
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Send instant messages
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Push notifications
Designed to support faster updates, cleaner records and better visibility across day-to-day operations.
ProvidersPro Integrations
Connect the tools your team already uses to keep communication, calendars, notifications and day-to-day workflows running smoothly.
Microsoft 365
Created for NDIS, aged care, allied health and plan management teams.
Google Business
Sync with Google tools your team already uses to support calendars, communication and smoother admin workflows.
Twilio (SMS/Calls)
Send SMS alerts, reminders and communication updates to keep staff, teams and participants informed in real time.
SendGrid (E-mails)
Power automated email notifications, system messages and workflow-based comms without manual follow-up.
Frequently asked questions
ProvidersPro is an all-in-one NDIS software platform that helps providers manage participants, teams, budgets, claims, documents, onboarding and compliance workflows from one connected system.
Who is ProvidersPro for?
Who is ProvidersPro for?
ProvidersPro is built for growing and established disability service providers, including support coordination, therapy, community nursing, plan management and multi-service organisations.
Can we manage multiple branches and teams?
Can we manage multiple branches and teams?
Yes. You can structure companies, branches, outlets and teams so head office has visibility while local teams keep the access they need.
Can access be restricted by role?
Can access be restricted by role?
Yes. ProvidersPro supports role-based permissions for leadership, coordinators, HR, therapists, support workers, finance, auditors and restricted participant or family access.
Does it help with budgets, invoicing and claims?
Does it help with budgets, invoicing and claims?
Yes. ProvidersPro is designed to help teams track budget utilisation, delivered services, invoicing and claim workflows in one place.
Can we generate documents and collect signatures?
Can we generate documents and collect signatures?
Yes. You can create reusable templates for service agreements, consent forms, staff documents, onboarding packs and reports, then send them for signature.